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Privacy Policy

At Inglot Cosmetics ULC, we are committed to protecting your personal information and respecting your privacy.

This Privacy Policy tells you about how and why we collect and use the personal data which you provide to us or which we collect about you when you interact with us, for example, when you use our website or visit our stores.

We want you to be fully informed about how we use your data, how we keep it secure and your rights.

We trust this Privacy Policy will answer any questions you have, but if not, please do not hesitate to get in touch with us directly at customerservice@inglotireland.com

We may need to update our Privacy Notice from time to time, however the latest version of our notice will always be available of our website, with any material changes communicated to you by email

Inglot Cosmetics ULC

This Privacy Policy is provided by Inglot Cosmetics ULC. We are the data controller of any personal data we collect about you in Ireland and the UK. We are responsible for the Inglot UK Website (www.inglotuk.com) and any orders placed by customers on the Website.

Lawful use of Data

We will only use your personal data where we have a lawful basis to use it. We will only use your data where it is necessary for us to perform our contract with you (for example, to fulfil your order), or in a way which might reasonably be expected as part of running our business and which does not materially impact your rights.

We may sometimes need to use data to comply with our legal obligations (for example to pass on details related to fraud). In other instances, we will ask for your consent to use your data, for example, where you sign-up to receive our email newsletters.

The Information we collect

We collect personal data needed to identify you, such as your name, address, email address, username, password and telephone number allowing us to fulfil orders that have been placed online.

Your name and email address allow us to send you email newsletters and up to date information about our products and services, where you have given us your consent to do so.

Your name and telephone number allow us to book an appointment with our MUA’s and to communicate with you in relation to this booking

Where you grant your consent your name and email address can be entered into competitions, prize draw’s or events run by us.

We do not store any payment card numbers once the transaction has been completed. We will share this data with credit card companies to facilitate the order process as per your order confirmation.

CCTV Footage in our stores records images only for security purposes and is subject to stringent internal controls

Trusted Third Parties

We share some of your personal data with trusted third parties to allow us to provide our services to you. When we do share your data with these third parties we only provide the information they need to perform the service. These parties are:

  • DPD, Paypal, Realex For the Payment & Delivery of online orders
  • GetTimely - For the booking of in store appointments
  • Mailchimp - For the distribution of our Newsletters
  • Facebook, Instagram, Google Analytics Social Media Platforms to show you products you might be interested in

We may receive information about you from third parties, such as partners we run competitions and events with, for example, organisations we work with, or from publicly available sources.

Depending on your settings or the privacy policies of social media such as Facebook we may collect information about you from these sources, with your permission.

We may combine the information you have given us, with information obtained from other sources, but we will only do this when we have a lawful basis to do so.

Keeping your Personal Data

We will only keep your personal data for as long as we need to for the reason we collected it, as set out in this Privacy Policy. For example, for as long as needed to allow us to fulfil your order or to provide any customer services support you have requested, or for as long as you hold an account with us.

We may also keep hold of some of your personal data if we are required to do so for legal purposes, for example, to meet our legal or regulatory requirements or to prevent fraud and abuse. For example, we will keep your order data for 6 years after you place an order with us to allow us to comply with our legal obligations with The Revenue Commissioners.

Up to Date Personal Data & Security

It is important that the personal data we hold about you is accurate and current. If you have an account with us, please keep your details up-to-date.

We are committed to ensuring that your personal data is secure and we have put in place suitable physical, electronic, contractual and managerial procedures, including Secure Sockets Layer (SSL) encryption, to protect your personal data. Our employees who have access to and process your personal data are obliged to respect the confidentiality and security of your personal data.

How to unsubscribe

We love sharing all of our INGLOT news with you, but if you decide that you don’t want to receive these communications at any point, you can unsubscribe as follows:

Email us at: customerservice@inglotireland.com or click on the unsubscribe button on the bottom of any email we send you.

If you have an account with us, you can also unsubscribe by selecting the newsletter tab in your account. Here you can untick the box and this will automatically unsubscribe you from our newsletters. If you receive something after doing this, please email our customer service team and we will look into this immediately for you.

Data Protections Rights

You have the following rights in relation to the personal information we hold about you, to request:

  • access to the personal data we hold about you
  • the correction of the personal information that we hold about you if it is incomplete or inaccurate
  • the deletion or removal of personal data we hold about you where there is no good reason for us continuing to process it or where you have exercised your right to object to processing
  • for our processing of your personal information to be restricted in certain circumstances, for example if you want to establish its accuracy or the reason for processing it; and
  • to withdraw consent

We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.

Contact Us

If you have any queries, comments or requests regarding this Privacy Policy please contact us by email at customerservice@inglotireland.com or by post at Unit 16C, Lough Sheever Corporate Park, Mullingar, Co Westmeath.


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